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Frequently Asked Questions
We recommend replacing your Perfect Smile Portable Water Flosser dental jet tips every 3-6 months, in order to ensure quality and effectiveness. Tips often become clogged and affected by a build-up of mineral deposits.
The Perfect Smile Water Flosser is waterproof and very easy to clean. You won’t have to run vinegar or soap through the main body of the Portable Water Flosser, as it features an antimicrobial hose which prevents mold and other harmful bacteria from accumulating inside.
You should clean the reservoir and jet tips every 1-3 months. We recommend replacing the jet tips every 3 months.
Cleaning the reservoir may be done in one of two ways:
- Dishwasher. Remove the reservoir and place it on the top rack.
- Hand Wash. Use warm water and soap.
Cleaning the tips: soak all jet tips in a glass full of two parts water and one part white vinegar for five minutes. Remove tips from glass and rinse under warm water.
Wipe down the external portions of your Perfect Smile Portable Water Flosser with a soft cloth and non-abrasive cleanser.
For those dealing with sensitive teeth and/or gums, water flossing is a soothing way to clean your mouth and improve your oral health. Dental jet tips are gentle on the gums and are less likely to cause pain or bleeding.
The Perfect Smile Portable Water Flosser offers a range of pressure settings that are easy to adjust while you floss, whether you want a less intense stream of water or something more powerful.
Your Perfect Smile Portable Water Flosser's sleek-design and comfortable grip allows users of all dexterity levels to safely maneuver around braces, bridges, and crowns. Water flossing is an effective way to clean hard-to-reach areas of the mouth, especially for those with dental work.
The Perfect Smile Portable Water Flosser takes up little space on any bathroom counter. It's easy to store and is travel-friendly.
Dimensions: 2.6” x 3” x 8”
Your Perfect Smile E-Brush is smartly-designed and helps users of all dexterity levels to safely and comfortably maneuver around braces, bridges, implants and crowns.
Using the E-Brush helps clean the hardest-to-reach areas of the mouth, eliminating more plaque and bad bacteria than a manual toothbrush, especially for those with dental work.*
Yes. You can access it by clicking here.
Zero. Shipping your Perfect Smile Portable Flosser is FREE.
10-Year Warranty
We believe the Perfect Smile Portable Flosser is a high-quality product that will last you for years, but we still provide our customers with a 10-Year Warranty, just in case anything happens!
Read MoreIf you experience any technical issues with your Perfect Smile Portable Flosser, we’ve got your back with a 10-Year Warranty.
Our goal is to make this process as easy and smooth as possible for you with transparent details and instructions should you have to activate your warranty.
Here is a clear breakdown of the warranty process:
1. All manufacturing defects and technical issues are covered if your Whitening Kit stops working.
2. Once you contact our Customer Success Team, they will provide a return authorization number (RMA #) and the address of the proper Authorized Returns Center.
3. Ship the product back to the Authorized Returns Center and receive your new Whitening Kit soon after!
Please note: You will be responsible for a restocking fee of $17.99 + shipping & handling fees when you return your defective product to the Authorized Return Center.
If you have any questions or concerns throughout any part of this process, please don’t hesitate to contact our Customer Success Team!
Customer Success Team Contact Information & Hours:
Toll-Free Number: (800) 701-2459
Email: support@perfectsmilecompany.com
Mon - Fri: 6AM – 6PM Pacific Standard Time
Sat: 8AM – 5PM Pacific Standard Time
Sun: 8AM – 5PM Pacific Standard Time
90-Day Money Back Guarantee
At The Perfect Smile Company, your happiness is our top priority. That means if you are not 100% satisfied with your purchase, for any reason at all, you’re eligible to receive a refund within 90 days of your purchase.
Read MoreIf you’re not happy with your Perfect Smile Portable Flosser, all you have to do is return it within 90 days of your order date. To ensure your refund is processed successfully, you must include an RMA #.
Here is a clear breakdown of the return process:
1. Call us at (800) 701-2459 or send an email to: support@perfectsmilecompany.com. This will start the return process (within 90 days of your order date).
2. One of our award-winning Customer Success Team members will provide the two things you need to process your refund: a return authorization number (RMA #) and the mailing address of the proper Authorized Returns Center.
3. Send your product to the address provided, along with the RMA #, and you will receive your refund.
Please note: You are responsible for paying for the shipping + handling fee when you return the product to the Authorized Returns Center.
Your Information Is Secure - All online orders are 100% secure. We do not share your personal information without your explicit consent.
Customer Satisfaction Is Our #1 Priority - The Perfect Smile Whitening Kit helps you achieve a gorgeous, head-turning smile.